Broadband Tariffs
| ID | Broadband Products Available | Monthly prices |
|---|---|---|
| 675290 | FTTC 40/10 Unlimited: 12-month contract | One monthly contract | £22.50 | £24.95 |
| 675291 | FTTC 80/20 Unlimited: 12-month contract | One monthly contract | £25.50 | £27.95 |
| 675304 | G.Fast 160/30 Unlimited [12 Month Contract] | £39.00 |
| 675305 | G.Fast 330/50 Unlimited [12 Month Contract] | £49.95 |
| 675306 | FTTP 550/75 Unlimited (12 Month Contract) | [FTTP 80/20 up to FTTP 1000/220 available] | £48.50 |
| 675308 | SOGEA 40/10 (12 Month Contract) | £33.00 |
| 675309 | SOGEA 80/20 (12 Month Contract) | £35.00 |
| ID | Broadband Services and Options | One-off Fees |
| 675317 | FTTC Connection | £70.20 |
| 675318 | FTTC Order Cancellation | £6.50 |
| 675319 | FTTC Migration | £70.20 |
| 675320 | FTTC Product Migration | £14.30 |
| 675321 | FTTC Reverse Migration | £52.00 |
| 675321 | FTTC Reverse Migration | £52.00 |
| 675322 | FTTC Cease | £41.60 |
| 675323 | FTTC Modify Upstream Rate | £14.30 |
| 675324 | FTTC Modify | £16.25 |
| 675325 | FTTC CPE Replacement | £39.00 |
| 675326 | FTTC Managed Installation | £9.95 |
| 675327 | FTTC Base Module | £9.95 |
| 675328 | FTTC Device Reconnection | £4.95 |
| 675329 | FTTC Missed/Repeat Appointment | £9.95 |
| 675335 | Additional Data Transfer 1GB | £4.95 |
| 675338 | FTTC LLU Migration | £70.20 |
| 675342 | FTTP Connection | £9.99 |
| 675343 | FTTC Fast Track | £260.00 |
| 675347 | FTTP Cease | £41.60 |
| 675348 | Upgrade ADSL to FTTC | £70.20 |
| 675349 | Early Cease | £19.99 |
| 675350 | FTTP Product Migration | £9.99 |
| 675351 | FTTP Migration | £9.99 |
| 675353 | TTB FTTC 1 Month Connection | £65.00 |
| 675354 | TTB FTTC Regrade Charge | £16.25 |
| 675357 | FTTC Connection – Market | £70.20 |
| 675358 | FTTC Migration – Market B | £70.20 |
| 675360 | FTTC LLU Migration – Market B | £70.20 |
| 675361 | FTTC Product Migration – Market B | £14.30 |
| 675362 | FTTP Connection – Market B | £9.99 |
| 675363 | FTTP Migration – Market B | £9.99 |
| 675364 | FTTP Product Migration – Market B | £9.99 |
| 675367 | G.Fast Connection | £126.10 |
| 675368 | G.Fast Migration | £126.10 |
| 675369 | G.Fast Product Migration | £14.30 |
| 675370 | FTTP Connection 500 / 1000 Mbps | £656.50 |
| 675371 | TTB G.Fast Connection | £126.10 |
| 675372 | TTB G.Fast Migration | £4.95 |
| 675373 | TTB G.Fast Product Migration | £14.30 |
| 675374 | TTB G.Fast Modem | £9.99 |
| 675375 | Site Visit – Premium | £65.00 |
| 675376 | SOGEA Modify Charge | £15.60 |
| 675377 | SOGEA Cease | £41.60 |
| 675381 | SOGEA New Line Provide (Engineer Install at Premises) | £126.88 |
| 675382 | SOGEA – Fibre to SOGEA transfer (install at cabinet Same premise; including start of a stopped line) |
£11.08 |
| 675383 | SOGEA Provide (Install at premise; tech modify non tech modify fibre to SOGEA transfer) |
£115.18 |
| 675384 | SOGEA – Connection ADSL to SOGEA transfer (install at cabinet same premise) |
£72.75 |
VoIP Subscription Tariffs
| Charge Name | Setup Cost | Monthly Cost | Cease Charge | Minimum Term |
|---|---|---|---|---|
| Hosted VoIP (Incl. 1 x Bronze DDI Number FREE) | 0 | From 5.95 | 19.95 | 1 to 12 |
| DID/DDI Numbers | ||||
| Bronze Numbers | 0 | 3 | 0 | 1 |
| Silver Numbers | 7.25 | 4.5 | 0 | 1 |
| Gold Numbers | 35 | 16.5 | 0 | 1 |
| Platinum Numbers | 35 | 33 | 0 | 1 |
| Ported-in Number Hosting | 0 | 3 | 0 | 1 |
| Number Restarting Fee | 16.5 | |||
| Number Porting Prices | ||||
| Single Number Import (per attempt submitted regardless of outcome) | 14.95 | 3 | 0 | 1 |
| Multi-Number Port Import (per number per attempt regardless of outcome, capped at £60 per attempt) | 14.95 | 3 per No. | 0 | 1 |
| Number Import Date Change / Cancellation | 18.15 | 0 | 0 | 0 |
| Single Number Port Out (per attempt submitted regardless of outcome) | 18.15 | 0 | 0 | 0 |
| Multi-Number Port Out (per number per attempt, regardless of outcome, capped at £250 per attempt) | 18.15 | 0 | 0 | 0 |
| Hosted VoIP Extras | ||||
| Call Conferences /month/conf. room | 10.25 | 10.25 | 0 | 0 |
| Protection Fraud Alert limits & Call Barring Options | Daily | Monthly | ||
| Send Alerts (email only) | – | – | 0 | |
| Bar Outbound Calls (Email & SMS) | – | – | 0 | |
| Call Recordings | 12 months | 24 months | 36 months | |
| Choose to record outbound, inbound or internal calls | £7 /mo Unlimited users/numbers | £12 /mo From months 13 to 24 | Unlimited users / numbers | £17 /mo From months 25 to 36 | Unlimited users / numbers | |